|
New Century Bank is committed to providing to its customers financial
products and services, which are useful, convenient, and economically
competitive. To effectively and efficiently provide such products and
services, it is necessary for New Century Bank to obtain certain information
from our customers and from other sources. Technology, marketing practices,
safety and soundness requirements, underwriting standards, and state and
federal laws and regulations are but a few of the many reasons that it
is necessary to accumulate information about individuals when they establish
a relationship with New Century Bank.
As a customer of New Century Bank, or of any financial institution, you
have the expectation that information about your personal and financial
circumstances will be treated with appropriate confidentiality. That expectation
and the trust that customer information will not be improperly disclosed
or otherwise misused are fundamental to New Century Bank's relationships
with our customers. At New Century Bank, we recognize and are sensitive
to your privacy concerns. We therefore assure you that we will take all
reasonable steps, consistent with state and federal laws and regulations
and normal business practices, to protect your privacy by keeping confidential
information shared with us.
Information about our customers is collected, used and retained only
where it is reasonable necessary and useful in administering our business
and in providing financial products and services to our customers. We
have procedures intended to assure that customer information is accurate,
current and complete in accordance with commercial standards and applicable
laws and regulations. Security procedures and policies limit employee
access to personally identifiable information to those with a business
reason to know such information. In addition, employees are informed of
and trained in their responsibility to protect confidential customer information.
New Century Bank may provide or disclose specific information about customers'
accounts or other business relationships with us when 1) requested or
expressly authorized by customer, 2) necessary to properly execute a transaction
initiated by a customer, 3) required to assert a legal claim, and 4) lawfully
permitted or required. In addition, we may provide information to consumer
reporting agencies, to third party participants and vendors with which
we do business.
As technological advances rapidly enhance public access to the financial
marketplace, New Century Bank is pleased to be able to offer many of its
financial services to customers by means of the Internet. Customers may
have special concerns regarding information confidentiality and privacy
on the Internet. New Century Bank shares that concern, and is committed
to protection of customer information on the Internet.
We do not collect personal identifying information about those who are
merely visiting our Web site. Standard software is used to collect and
store only the following non-identifying information about visitors:
the name of the domain from which you access the Internet; the date and
time you access our Web site; and the Internet address of the Web site
from which you linked to our site.
When you access our Web site to apply for accounts or services, you may
be asked to provide online personal information that is necessary for
us to process your application or to otherwise provide the services which
you request. To ensure that information submitted online remains confidential,
all information is transmitted by means of a secure connection using encryption.
We, and the outside companies with which we work, may maintain the information
you provide to us in order that we can meet your financial needs. After
you furnish information online to apply for an account or other service,
it is recommended that you terminate your browser session before leaving
your computer.
Customers often communicate with us by use of e-mail. In order to efficiently
respond to e-mail communications and to meet legal and regulatory requirements,
we will preserve the text of your e-mail, your e-mail address, and our
response. Although information submitted to us by e-mail is treated as
confidential and used only as appropriate for business purposes, visitors
to our Web site are advised that e-mail communications may not be wholly
secure from interception.
To make our Web site as efficient as possible to our online visitors
and customers, we use "cookies" as part of our interaction with
your browser. A "cookie" is a small text file placed on your
hard drive by our Web site server. "Cookies" are used to determine
if you have previously visited our Web site and for administrative purposes.
"Cookies" are frequently used on Web sites and do not harm your
system. They are not used to collect personally identifiable information
or to determine who you are or your e-mail address.
Obtaining and maintaining accurate, complete, and current account information
is essential to the efficient administration of the relationships with
our customers. If you find that our records are inaccurate, incomplete
or not current, please contact us at the telephone number on your account
statement. We will correct the information as quickly as possible.
|