Target Data Breach

If you used your New Century Bank debit card at a Target store between November 27th and December 15th, we have ordered you a new debit card and PIN. You should receive the new debit card and PIN within the next 10 days. 

You will receive your card first and then a few days later, in a separate mailer, you will receive a new PIN.

In the interim, you may continue to use your existing debit card at ATM terminals and for purchases. Upon receipt of your new card and PIN you may change your new PIN to a PIN of your choice at any New Century Bank ATM. 

Upon receipt of your new card, please destroy your old card by cutting it in half through the magnetic stripe. We will deactivate your existing card on January 6th. 

We encourage you to check your account online frequently between now and January 6th and report any suspicious or fraudulent transactions to your local branch or call us toll free at 1-877-610-7315.

In the event that you have any automatic charges to your card, such as a monthly gym membership or utility bill, please remember to contact the originators of these charges and provide them your new card number.

If you have any questions or concerns, please contact your local New Century Bank office. 

FAQs Related to the Target Data Breach 

Target recently announced a massive credit and debit card data breach affecting at least 40 million customers who visited stores between November 27 and December 15. If you used a debit or credit card at a Target store during the affect dates, here’s what you need to know:  

Q: What was taken? 
A: Customer names, debit or credit card numbers, and card expiration dates were taken, along with the three-digit security codes often imprinted on the backs of cards, known as CVVs. The attack affects shoppers who visited Target stores between Nov. 27 and Dec. 15.

Q: Does this affect only people using Target-issued credit cards?
A: No, customers who used any credit or debit card could be affected. 

Q: What if I purchased something from Target online? 
A: Target has said the attack only affected in-store shoppers, not those who visited the website. 

Q: What should I do if I’m at risk?
A: Check to see if there are any unauthorized charges on your debit or credit card. Continue to monitor your credit and debit cards accounts until January 6th when New Century Bank deactivates the card(s) used at a Target store during the affected dates. 

Q: I see suspicious activity on my New Century Bank issued debit or credit card. What should I do now?
A: If there are charges you didn’t make, report them to New Century Bank immediately. Also, Target has also set up a hotline for those who think they may have been affected by the breach. Target customers who have noticed irregular activity on their accounts should call 1-866-852-8680.

Q: How can I protect myself in the future?
A: This was an attack on Target’s internal systems, so it’s hard for consumers to take steps to protect themselves from this kind of theft in the future. However, New Century Bank recommends regularly monitoring your accounts so you can spot fraudulent activity as soon as possible. Online Banking and Mobile Banking allow you to access your account 24 hours a day, seven days a week. 

Source: Washington Post article by Hayley Tsukayama published on December 19, 2013.

 

Open Letter From Target To Customers:


Dear Target Guest,
 

As you have likely heard by now, Target experienced unauthorized access to payment card data from U.S. Target stores. We take this crime seriously. It was a crime against Target, our team members and most importantly you - our valued guest.

We understand that a situation like this creates stress and anxiety about the safety of your payment card data at Target. Our brand has been built on a 50-year foundation of trust with our guests, and we want to assure you that the cause of this issue has been addressed and you can shop with confidence at Target.


We want you to know a few important things: 

  • The unauthorized access took place in U.S. Target stores between Nov. 27 and Dec. 15, 2013. Canadian stores and target.com were not affected.
  • Even if you shopped at Target during this time frame, it doesn’t mean you are a victim of fraud. In fact, in other similar situations, there are typically low levels of actual fraud.
  • There is no indication that PIN numbers have been compromised on affected bank issued PIN debit cards or Target debit cards. Someone cannot visit an ATM with a fraudulent debit card and withdraw cash.
  • You will not be responsible for fraudulent charges – either your bank or Target have that responsibility.
  • We’re working as fast as we can to get you the information you need. Our guests are always the first priority.
  • For extra assurance, we will offer free credit monitoring services for everyone impacted. We’ll be in touch with you soon on how and where to access the service.

Over the coming days and weeks we will be relying on corporate.target.com and our various social channels to answer questions and keep you up to date.

 

 

 

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